Modabrands is confident that you’ll be satisfied with your purchase, we offer a 30-day no hassle money back guarantee.
If you are not 100% satisfied with your purchase, we will gladly accept a return and refund your purchase amount or exchange the item.
1)The return/exchange process should begin with an email to firstname.lastname@example.org. In the email explain the reason for return and whether you’d like a refund or an exchange. Please be sure to include your order number and date of purchase.
2)Pack your items securely and be sure to include a copy of your packing slip and use a carrier that will provide a tracking number or delivery/signature confirmation. Once we receive the merchandise, we will inspect the product and will issue an exchange or refund.
3)Shipping charges are the responsibility of the customer, only in case of an error by Modabrands (i.e. incorrect item) will shipping be covered by us.
Please return to:
10220 Norris Avenue
Pacoima, California 91331
***Please note that items over $1000 will have a tag, if that tag is removed it will void our return policy. Any items returned without the tag can only be exchanged and may be subject to a 15% restocking fee.